Courses & Booking

2016 Workshops

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Training workshops for independent schools

Jules Murray, Director of School Training Workshops has coached, trained and mentored over 3,000 customer-facing employees and their sales leaders to enable them to achieve sustainable increases in their customer satisfaction and ultimately sales conversion results.

Jules Murray of ‘Spider on the Wall’ has conducted several training sessions for Taaleem. She has had a tremendous effect on our front line communication personnel and has enabled Taaleem to significantly raise the bar of customer service. We will certainly be engaging her company on a long-term basis to increase our levels of service. After the courses the staff that attended them came back full of ideas and enthusiasm. Also they felt valued and were greatly impressed with the content of the course, its empathetic and fun delivery and more importantly with a realization of how they can make a real difference to the organization.

Clive Pierrepont
Director of Communications Taaleem

Booking Terms and Conditions

School Training Workshops is a trading style of Spider on the Wall Ltd.

All workshop prices quoted are subject to VAT at the current rate of 17.5%.

Payment can be made by cheque or BACS. Please make cheques payable to School Training Workshops and note that our BACS details will be issued with your invoice.

  • All cancellations by the customer must be made in writing and formally acknowledged by our reservations and bookings team.

The booking price includes the following refreshments:

  • Tea, coffee and pastries upon arrival.
  • Tea, coffee and biscuits and fresh fruit during a morning and afternoon break.
  • A two-course hot and cold buffet lunch with water, tea and coffee

Any other refreshments required by the customer are to be ordered and paid for by that customer.

School Training Workshops reserve the right to cancel any seminar if the seminar venue is required in exceptional circumstances of public importance or for urgent reasons of safety, or in the circumstances such as war, strikes, industrial action short of a strike, lockouts, accidents, fire, blockade or other such events beyond the control of Spider on the Wall Limited. In such an event School Training Workshops will give the customer maximum notice possible and return all monies paid without further compensation.