Courses & Booking

2016 Workshops

Book Now!

Training workshops for independent schools

Jules Murray, Director of School Training Workshops has coached, trained and mentored over 3,000 customer-facing employees and their sales leaders to enable them to achieve sustainable increases in their customer satisfaction and ultimately sales conversion results.

Jules Murray of ‘Spider on the Wall’ has conducted several training sessions for Taaleem. She has had a tremendous effect on our front line communication personnel and has enabled Taaleem to significantly raise the bar of customer service. We will certainly be engaging her company on a long-term basis to increase our levels of service. After the courses the staff that attended them came back full of ideas and enthusiasm. Also they felt valued and were greatly impressed with the content of the course, its empathetic and fun delivery and more importantly with a realization of how they can make a real difference to the organization.

Clive Pierrepont
Director of Communications Taaleem

Training Packages

Exciting, new performance training packages offering tailored courses and excellent value for money!

By choosing a Training Package you will become an annual member of School Training Workshops and you will have 12 whole months in which to plan ahead and schedule for your training requirements.

MYSTERY SHOPPING PACKAGE

6 x Prospective Parent telephone enquiry calls into school Admissions department
2 x Prospective Parent visits to the school for a show-round, 1 x Open Day, 1 x private appointment
2 x Competitor School Mystery Shopper visits

Cost: £1850.00

OPEN DAY EXTRAVAGANZA!

2 Days consultancy with key members of SLT and Administrative staff to plan for Open Day
1 x All staff 3-hour presentation ‘Everyone is in Marketing – Leader without a Title’
1 x ‘Let’s Show Off’ full day training workshop in preparation for Open Day
1 x Open Day Prospective Parent Mystery Shopper Report

Cost: £3500.00

PERFORMANCE TRAINING WORKSHOPS PACKAGE

1 x Half-day inset whole school training ‘Everyone is in Marketing’
2 x Customer Service Excellence training workshops (for up to 12 delegates)
(1 x introduction to Excellent Customer Service, 1 x Refresher to Excellent Customer Service)
1 x “Open Day – Making a Performance of it” Full day Training Workshop (for up to 12 delegates)

Cost: £3500.00

RAT PACK TRAINING – (Really Appropriate Training)

1 x Half-day inset whole school training – Bespoke to your specific requirements
2 x Full day Training Workshops of your choice
2 x Half-day Training Workshops of your choice
2 x Mystery Shopper Reports based on Prospective Parent’s Enquiry

Cost: £5000.00

For enquiries or questions please e-mail jules@schooltrainingworkshops.com