Courses & Booking

2016 Workshops

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Training workshops for independent schools

Jules Murray, Director of School Training Workshops has coached, trained and mentored over 3,000 customer-facing employees and their sales leaders to enable them to achieve sustainable increases in their customer satisfaction and ultimately sales conversion results.

Jules Murray of ‘Spider on the Wall’ has conducted several training sessions for Taaleem. She has had a tremendous effect on our front line communication personnel and has enabled Taaleem to significantly raise the bar of customer service. We will certainly be engaging her company on a long-term basis to increase our levels of service. After the courses the staff that attended them came back full of ideas and enthusiasm. Also they felt valued and were greatly impressed with the content of the course, its empathetic and fun delivery and more importantly with a realization of how they can make a real difference to the organization.

Clive Pierrepont
Director of Communications Taaleem

Workshop: School - Making a Performance of it

This one day fun and fully interactive workshop is designed for School Admissions and Registrars who are responsible for the delivery of New Pupil Recruitment Programmes across all curricula.

 This workshop includes:

  • The importance of Professional First Impressions
  • Social Awareness and Perceptions of Others
  • In the mind of the Parent (Managing Expectations)
  • Unique Selling Points and Effective Selling techniques
  • The personalised Show Round to WOW the child and parent alike
  • Creative planning for a spectacular Open Day
  • Brainstorming new ideas with like-minded individuals
  • Gaining commitment and Follow-up action
  • Managing Disappointed Parents
  • Improving Conversion Ratios
  • Social Networking and Sharing Best Practices